A leading company in the crane industry is seeking a Warranty Logistics Clerk to process warranty returns and handle all packing and shipping tasks. The ideal candidate is a detail-oriented, reliable professional with strong communication and organizational skills. Reporting directly to the Warranty Manager, the new hire will support smooth warranty operations by processing returned parts, preparing shipments, and tracking inventory needs while maintaining a clean, safe workspace and upholding a professional, punctual work ethic.

Salary: $21-22/hr
Location: Houston, TX 77028
Type of Position: Temp-to-Hire

Responsibilities:

• Pull and pack parts orders accordingly.
• Maintain accuracy of orders packed.
• Pack orders for durable shipping modes.
• Add freight costs/Tracking Info in BAAN (Parts ordering system).
• Deliver orders in BAAN.
• Ability to operate equipment such as forklifts in a safe manner and maintain certifications.
• Assist with core/reman parts program when needed.
• Print Delivery Notes in BAAN to adhere to corresponding packages.
• Ensure that all incoming returned orders are received are processed daily. Notify correct parties when orders cannot be completed within the same day.
• Perform shipping tasks with the use of UPS WorldShip/Fed Ex/YRC and similar programs to ship packages and maintain tracking information.
• Print UPS end of Day Report to be handed in to Warranty Manager and forwarded to Service Coordinator in Houston at the end of each day.
• Responsible for ensuring the pickup by UPS/ Fed Ex/YRC or other carriers etc. of packages that are ready to ship daily. (Overtime is acceptable to enforce this policy if needed).
• Maintain and inform management of consumables requests (such as packing material/tape/warehouse supplies).
• Assist when needed for stocking of large incoming warranty stock orders.
• Promote a safe work environment by following established safety procedures.
• Assist with labeling all returned parts.
• Assist with Check in returned warranty parts to confirm condition and accuracy.
• Organize parts, labeling and documentation process by warranty category.
• Keep warranty storage areas neat and compliance with LUS cleaning guidelines.

• High school graduate or GED and at least one to three years of relevant experience
• Demonstrates initiative to visualize, organize, manage, and complete projects in individual and group settings
• Ability to interface with all levels of staff
• Ability to use hand and power tools
• Operate authorized equipment such as forklifts, lifting devices as required
• Proficiency in PC based word processing and spreadsheets
• Ability to multi-task while completing work in a competent and professional manner
• Quality of Work: Demonstrates concern for the accuracy and quality of work. Takes Steps to correct mistakes and uses feedback to improve overall performance.
• Managing Multiple Priorities: Handles multiple assignments and priorities while fulfilling all commitments. Handles a fair workload and meets deadlines. Accepts new responsibilities and adapts to changes in procedures.
• Initiative: Works independently to solve problems. Looks for opportunities to take on more responsibilities.
• Thinking and Problem Solving: Identifies and solves problems effectively and demonstrates sound judgement and decision-making.
• Cost Awareness: Strives to keep costs at a minimum and within budget. Demonstrates sound fiscal responsibility in all activities. ? Safety: Promotes an incident free and clean working environment.
• Customer Focus: Is attentive and responsive to the needs of internal and/or external customers. Builds and maintains customer satisfaction.
• Communication: Organizes and expresses ideas and information clearly. Disseminates information. Share knowledge. Use appropriate and efficient methods of conveying information.
• Teamwork: Develops and maintains positive relationships with peers and superiors. Accepts instructions and assignments. Assist others to accomplish group objectives. Creates trust. Works collaboratively in group situations and values diverse points of view. Help develop peers and coworkers.
• Integrity: Demonstrates honesty, fairness, and trustworthiness. Follow through on commitments and admits to mistakes. Can be counted on accepting accountability for his/her own decisions, actions or results.
• Ability to work overtime as well as on weekends or on call duty