A leading distributor is seeking a Manager, Invoice and Billing to oversee and optimize invoicing and billing operations. The ideal candidate is a detail-oriented leader with strong analytical and organizational skills. Working cross-functionally, the new leader will ensure accurate and timely billing by leading the billing team, improving processes, and resolving discrepancies while maintaining compliance, supporting operational efficiency, and meeting business objectives.

Salary + Additional Benefits:

• $70,000-$85,000
• 10% Bonus
• PTO & 10 Holidays
• Medical, Dental, Vision

• Manage a team that is responsible for working with Vendors, Carriers, and Customer Service Reps; to make sure we post and process our invoices.
• Provide coaching, guidance, and leadership for the Invoice and Billing team.
• Develop mutually beneficial relationships with Sales, Customer Service, Accounts Payable, and Suppliers.
• Financial responsibility to efficiently close every month end, in a reasonable time frame.
• As owner of the “Invoicing” process, will need to be comfortable with understanding current process and have the ability to make improvements.
• Supervise and mentor the billing team, providing guidance and performance feedback.
• Develop training programs to ensure team proficiency in billing systems and processes.
• Oversee the preparation, review, and issuance of invoices to customers.
• Ensure billing accuracy and compliance with contractual terms and company policies.
• Monitor and manage billing schedules to meet deadlines.
• Identify opportunities for automation and efficiency within billing workflows.
• Maintain compliance with applicable laws, regulations, and internal controls.
• Implement best practices for billing and invoicing processes.
• Work closely with Finance, Sales, and Customer Experience teams to resolve billing issues.
• Serve as the primary point of contact for escalated billing inquiries.
• Prepare and present billing performance reports and KPIs to senior management.
• Analyze trends and recommend strategies to reduce errors and improve customer satisfaction.

• Associate degree minimum, Undergraduate degree preferred
• Experience in any of the following areas: Accounts Receivable, Cash Applications, Supply Chain, Invoicing, Accounting Record Keeping, Customer Service
• Experience working with an ERP system required
• Strong interpersonal skills and use of professional etiquette
• A good verbal and written command of the English language is essential
• Effective communicator, with the ability to effectively present information in one-on-one and small group situations to co-workers, vendors, and partners
• Organized with a high degree of accuracy and attention to detail
• Adept in Microsoft applications including proficient use of analytical tools available in Excel, and strong business acumen and ability to communicate professionally and succinctly using Outlook and Word
• Ability to prioritize workload